Through this Document, We Wish to Make You:
- Feel at ease while using our website.
- Feel confident while sharing information with us.
- Be aware that you may contact us with your questions or concerns about privacy on this website.
- Understand that by using our website, you are agreeing to the collection of certain data.
Information That May Be Collected From You:
Benko collects the details provided by you during registration, along with information we learn about you from your use of our services and your visits to our website.
We take customer data privacy very seriously. Kindly note that benkoshoes.com does not access or store your Payment Card details (i.e., credit/debit card number, expiration date, CVV, etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page and encrypted using Industrial Strength Cipher. These details are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does benkoshoes.com have access to or store your complete card account information.
We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website usage, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to provide you with the services available on the website.
While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:
- Computer-identification information.
- IP address assigned to the computer which you use.
- The domain server through which you access our service.
- The type of computer you’re using.
- The type of web browser you’re using.
While you are transacting on our website, personally identifiable information collected about you may include:
- First and last name.
- Email addresses.
- Contact details including phone numbers.
- PIN/ZIP code.
- Demographic profile (like your age, gender, occupation, education, address, etc.).
- Personal preferences and interests (such as books, movies, music, and so on).
We may also collect the following information about:
- The pages you visit/access.
- The links you click on our website.
- The number of times you access the page.
- Items you view, add to bag, or add to wish list/cart.
- Your opinion on services, products, and features on our website.
Termination of Your Account:
You may terminate your account at any time by writing to us at contact@benkoshoes.com from the email ID you have used for creating your account login, and mentioning “Please close my benkoshoes.com account” in the subject line. We will disable access to your account within 5 working days of receiving your email. However, your information may remain stored in archives on our servers even after the deletion or termination of your account.
When and How Do We Collect the Information?
We collect anonymous traffic information from you when you visit our website.
We collect personally identifiable information from you when you register with us or transact as a guest. During registration, you are required to provide us with your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, etc.). Upon registration, users may receive communications from benkoshoes.com (e.g., newsletters, updates).
We use this information to contact you about the services you are using on our website and services in which you have expressed interest.
We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.
You have the option to provide demographic information (such as gender); we encourage you to submit this information so we can provide you a more personalized experience on our website.
How Is the Information Used?
We use your contact information to send you:
- Registration confirmation.
- Special offers.
- Changes in the service policies or terms of use.
- Event-based communications such as order information, renewal notices, invites, reminders, etc.
Note: We send users updates upon registration and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.
We use your personal information to:
- Improve personalized features on our website to enhance your shopping experience.
- Contact you for your account/profile-related matters or any other reason as may be necessary.
- Provide the services requested by you, for example, deliver merchandise ordered by you.
- Preserve social history as governed by existing law or policy.
We use anonymous traffic information to:
- Remember you to deliver better and more personalized service (e.g., track your entries in our promotion schemes).
- Recognize your usage privileges on our website.
- Administer and manage smooth functioning of our website by diagnosing problems.
- Track your session and activities to better understand how people use our website.
Who Do We Share Your Information With?
We do not share or rent your information with third parties.
Agents:
We use the services of our enabling partners, such as outside shipping companies to fulfill orders and credit/debit card processing companies to process payments for goods and services ordered from benkoshoes.com. These entities do not retain, store, share, or use personally identifiable information for any other purposes.
What Choices Are Available to You Regarding Collection, Use, and Distribution of Your Information?
You can accept or decline cookies. All websites that are customizable require that you accept cookies. You must also accept cookies to register for access to some of our services. For information on how to set your browser to alert you to cookies or to reject cookies, go to your browser settings and act upon it yourself.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this website and link the information we store in cookies to any personally identifiable information you submit while on our website.
We use both session ID cookies and persistent cookies. Session cookies make it easier and more secure for you to navigate our website and expire when you close your browser. Persistent cookies remain on your hard drive for an extended period. You can remove persistent cookies by following directions provided in your browser’s “help” file.
If you reject cookies, you may still use our website, but your ability to use some areas of our website will be limited. Cookies are used in the shopping bag to enable enhanced security and to ensure there is no URL-based spamming.
Some of our business partners (e.g., advertisers) set cookies while delivering banners on our website. We have no access to or control over these cookies. This privacy statement covers the use of cookies by benkoshoes.com only and does not cover the use of cookies by any advertisers.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our website. We use this information to deliver our web pages to you upon request, to tailor our website to the interests of our customers, to measure traffic within our website, and to let advertisers know the geographic locations from where our visitors come.
benkoshoes.com includes links to other websites. Such websites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can know where you are by checking the URL in the location bar on your browser), the use of any information you provide is governed by the privacy policy of the operator of the website you are visiting.
Voluntary Disclosure of Information:
Supplying personally identifiable information is entirely voluntary. You are not required to register with us to use our website. However, we offer some services only to visitors who do register.
You may change your interests at any time and may opt-in or opt-out of any marketing/promotional/newsletters mailings. benkoshoes.com reserves the right to send you certain service-related communications considered part of your benkoshoes.com account without offering you the facility to opt-out. You may update your information and change your account settings at any time.
If your personally identifiable information or email address changes, or if you no longer desire our service, you may correct, update, delete, or deactivate it by emailing our Customer Support at contact@benkoshoes.com.
If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.
What Security Procedures Are in Place to Protect Information from Loss, Misuse, or Alteration?
We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
In accordance with the Information Technology Act 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Benko Marketer
Email: contact@benkoshoes.com
How Can You Correct Inaccuracies in the Information?
To correct or update any information you have provided, our website allows you to do it online through your account settings.
Policy Updates
We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.
Secure Shopping
Shopping on our website is 100% safe. We use industry-standard secure systems to protect your personal and payment information. For your safety, we do not store your complete credit card details or payment information in our systems; this information is directly transmitted securely to the bank for payment processing.
benkoshoes.com is concerned about the safety and security of our customers. We have put several technological protections in place to ensure that our transaction process is extremely safe and that our customers’ information is secure. For enhanced security, benkoshoes.com does not store any financial information on its servers. All such information entered by you is directly received by our bank’s servers and then transmitted to your bank’s servers through industry-standard encryption protocols known as Secure Socket Layer (SSL).
Safety and Security Tips
- Protect your passwords.
- Beware of unsolicited emails and telephone contacts.
- Ensure your personal computer is protected.
Amendments
This privacy policy statement is liable to be periodically reviewed. Whenever we revise and modify the policy, the same will be updated online. We request you to visit our privacy policy statement frequently for any updates. Continued use of service will constitute your acknowledgment and acceptance of the terms of the updated policy guidelines. If you do not agree with any changes in the policy, please stop using the application immediately.
Contact Information
If you have any questions or concerns regarding this Privacy Policy and Terms of Use, please contact us at:
Address:
69K/3, SIKANDRA Industrial Area,
Sikandra, Agra, Uttar Pradesh 282007, India
Phone: 7900508624
Email: contact@benkoshoes.com
By using the Benko website, you acknowledge that you have read, understood, and agree to this Privacy Policy and Terms of Use.